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Record Details:

San Bernardino County

Organization: EOC
Facility Type: Info/Hotline
Status: Open

, CA 00000

County/Parish:San Bernardino

Main/General Business Number:

Mission: Telephone Information:

# The San Bernardino County 211 Disaster Assistance Hotline is now available through the 211 phone system. 211 is an established information referral phone bank operated by the Inland Empire United Way. The County of San Bernardino will be providing staffing for the 211 phone system to further assist callers with additional questions related to the current fire emergencies.
Callers from phones that need to dial "9" for an outside line or evacuees sheltering outside San Bernardino County boundaries; please call: 1 (888) 435-7565.

* Other sources of information include the U.S. Forest Service Fire Information Line at (909) 383-5688 and the San Bernardino County Fire Department Information Line at (909) 355-8800. Information is also available at

* People seeking FEMA or federal assistance information may call 1-800-621-3362.They can also visit the Fire Emergency Local Assistance Center which opened 10/25 at 1:30 p.m. at the National Orange Show Events Center in San Bernardino. The FELAC is a "one-stop" center for more than 40 county, state, and federal services that will assist fire victims in coping with the effects of the disaster. Agencies housed at the center will help fire victims with medical services, disaster aid, rebuilding assistance, document recovery, communications, employment, voting, and other recovery efforts.

Client/Case Management Information
Contact Name:Get Latest Updates: Disaster Notices & Recovery Info
EMail: Get e-mail updates when this information changes. (see website)

This organization provides Temporary or Permanent Service? Temporary


Animal Shelters

All emergency animal shelters are now closed. All evacuated animals have been, or will be returned to their residences by the end of the day. Any inquiries may be directed to County Animal Control at 800-472-5609.

Fire and Assistance Information
Fire Information for Media and Public: (909) 881-6949 or (909) 881-6950

CAL FIRE is the lead agency on both these fires. To obtain updated information about the fires, click on the following link:
For information on the Station Fire burning in Los Angeles County, please click on the following link:
For 24-hour information about additional resources such as food, clothing and counseling, call 2-1-1 or 888-435-7565

Recovery Information:

Welcome to the CyberLAC;
This online Fire Emergency Local Assistance Center is a joint information effort by San Bernardino County Fire Department Office of Emergency Services, County Information Services and County Administration. This information is provided as a public service to residents affected by disaster in San Bernardino County and is updated frequently. Please continue to reference this page for contact information to disaster recovery services from Federal, State, local public and private agencies all committed to assisting San Bernardino County residents return their lives to normal.


Monetary or large vendor donations: Contact the American Red Cross,
Inland Empire Chapter. (909) 888-1481 or online:

Donation of items from individuals and vendors:

County Donations Center
Open Daily 7a.m. to 7p.m.
Call: (909) 386-9797

Info Source/Changes:

Created At: Fri Oct 26 21:34:27 +0000 2007
Updated At: Thu Sep 03 03:10:46 +0000 2009
Updated By: DNug

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Assistance, Referrals * General Information & Referral Avail Show Edit
Command & Control HeadQuarters Avail Show Edit
Command & Control, Communications Unit Avail Show Edit
Command & Control, Disaster Information & Resources Avail Show Edit
Command & Control, Donations & Supply Mgmt Units Avail Show Edit
Command & Control, Housing/Shelter Unit (STANDBY/CLOSED) Avail Show Edit
Information Resource * (ANY/ALL Types) Avail Show Edit
Information Resource, Resources Available to Disaster Survivors Avail Show Edit
News Source, Online Avail Show Edit
Support for Named Disaster: 2007 California Wildfires Support Avail Show Edit
Volunteers, Misc. * (ANY/ALL Types) Avail Show Edit
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